Cancellation & Refund Policy
- Cancellation of an order is not possible if the order has already been dispatched. Cancellation is also not applicable for personalized orders.
- If the order is ready for shipping, a 10% cancellation fee is levied and the remaining amount will be refunded to the customer within fifteen working days of the cancellation date.
- 100% refund, if the order is canceled by the customer before dispatch.
- 100% refund if (SUKISIVAM) could not process the order due to reasons like unavailability of stocks or resources.
- No refund for any product damaged or broken and burnt condition.The refund amount will be returned to the customer within fifteen working days.